Error enrolling Android Fully Managed with Microsoft Intune

I have been working with enrolling devices into Android Fully Managed this week and came across an error during the registration step.

Many thanks to Peter van der Woude for pointing me to the solution on this one as it came up as a comment on his blog – https://www.petervanderwoude.nl/post/android-enterprise-fully-managed-devices-and-conditional-access/#comments by Geert-Jan Schroot so full credit there to those guys.

This post seeks to add a little more context around that and hopefully help someone else who may stumble upon this. I will add however, at the time of writing this post Android Fully Managed is in preview with Microsoft Intune.

During the provisioning of a device with Android Enterprise Fully Managed, we need to run through various steps to apply configurations and register the device according to the policies set in Intune. The last step in this list is to do the registration.

image

Then it will fire up the Microsoft Intune app and ask for authentication.

image

image

After authentication we need to register the device.

image

At this point I was shown the error “You do not have permission to perform this action”

clip_image002

That’s as much information as we get at this point. So you have to do some digging to find the answer. Fortunately a comment on Peters blog provided this.

If the device configuration profile has set the “Device Restrictions > Users and Accounts > Account changes” policy to Block, then this does indeed block the registration. I changed this to Not Configured, tried again on a couple of devices and it now works.

image

I’ve asked Microsoft for some more information on what is happening here and if/when I get that I will add to this post.

Enjoy!

/Peter

Leave a Reply

Fill in your details below or click an icon to log in:

WordPress.com Logo

You are commenting using your WordPress.com account. Log Out /  Change )

Google photo

You are commenting using your Google account. Log Out /  Change )

Twitter picture

You are commenting using your Twitter account. Log Out /  Change )

Facebook photo

You are commenting using your Facebook account. Log Out /  Change )

Connecting to %s

This site uses Akismet to reduce spam. Learn how your comment data is processed.